TERMS & CONDITIONS
Knot again Jill Macrame and Prop Hire
Please note these terms and conditions apply to Knot again Jill prop hire only and by placing an order you agree to the following terms and conditions.
Therefore please read this agreement carefully.
Upon entering into this agreement, you the hirer, agree to be bound to the terms within it.
Hire Period
The hire period for all items which are supplied by Knot again Jill will be based around 1 day. Any extension to the hire period must be agreed with Knot again Jill. Please ask for a quotation for longer periods of hire.
Knot again Jill agrees to hire the items to the customer for the period of hire stated on the invoice agreement.
The items shall at all times remain the property of Knot again Jill. The customer is solely responsible for the items during the hire period from the time of delivery/collection until the items are collected/returned and accepted back into the possession of Knot again Jill.
Delivery and Collection
On receipt of the items, the customer may wish to inspect all items and sign a copy of our delivery note. Any shortage or damage must be notified by the customer on the delivery note at the time of delivery. If the customer fails to do this, the items will be deemed to have been delivered in a clean and undamaged condition. Equally, if there is no-one available to check the items, they will be deemed to have been delivered in a clean and undamaged condition.
At the end of the hire period, the items should be securely packed as found and ready for collection/delivery back to Knot again Jill as per the agreed method. The hirer must provide safe and proper access to and from the site.
Props on hire are not to be moved from the delivered address without the written consent of the owner of Knot again Jill.
We deliver from Barnstaple – EX31 2EL Within a 10 mile radius free of charge.
Over 10 miles will be charged at 45p per mile
Items that can be and are posted will be charged at actual delivery rate, using a delivery service agreed when final payment is due.
Use of Equipment
All equipment must be used in a safe manner, taking into account any instructions supplied with the equipment. No responsibility is accepted by Knot again Jill for injury or damage to any party/equipment caused by improper use.
Terms of Payment
A 20% booking fee will be required to secure your date. This will secure all items you have specified on your order. The final balance must be paid 10 weeks prior to your event
We will inform you within 5 working days of collection / delivery if there is any damage or loss to your order.
Loss or damage to any items will be charged for and deducted accordingly. If you break or damage any prop items, we will invoice you for any extra cost (replacement costs are on website) and this must be paid within 10 working days. Please be aware water/drinks spillages will be deductible if the items need specialised cleaning.
Cancellation
If the customer wishes to cancel the order, Knot again Jill must be notified in writing.
The following cancellation charges will apply:
More than 70 days notice given in writing = 20% of total charge (Booking Fee - for admin and time spent on booking)
30-69 days = 50% of total charge
15-29 days = 75% of total charge
Under 14 days = 100% of total charge
There will be no charge for a date change within one year of original booking. If over one year there may be general price increases that would need to be incorporated into the booking.
Cancellation by our part
We reserve the right to cancel agreed prop hire in the instance of unforeseen circumstances. In the case of such as this, a full refund of monies paid will be issued.
Liability
Knot again Jill will accept NO responsibility for damage or injury to persons or property as a result of this hire arrangement.
Knot again Jill does not have public liability insurance which covers damage/injury once they have been delivered.
Hirer is responsible for any injury that may occur to persons over the hire period
In any event the limit of Knot again Jill liability will not exceed the hire contract value.
Insurance
For your peace of mind we strongly recommend that you take out suitable insurance as all items are the responsibility of the hirer until collected by/returned to Knot again Jill. Any loss, damage or breakage will be charged accordingly.
Props: Items hired out by the owner to the hirer
Owner: Jill Ackland – Knot again Jill